Patient Services Representative Job at Ear, Nose & Throat Specialists of Wisconsin, SC, Appleton, WI

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  • Ear, Nose & Throat Specialists of Wisconsin, SC
  • Appleton, WI

Job Description

Patient Services Representative

Join Our Team at Ear, Nose, and Throat Specialists of Wisconsin!

Are you passionate about helping others, love delivering great customer service, and thrive in a positive, team-first environment? If so, we'd love to meet you! Ear, Nose, and Throat Specialists of Wisconsin is growing—and we're looking for someone with a welcoming personality and a can-do attitude to join our team!

At ENT Specialists of Wisconsin, we believe in more than just work—we believe in balance, support, and a culture where every employee feels heard and valued . If you're looking for a workplace where people genuinely care about each other and where your contributions matter, you've found it.

What Makes Our Workplace Special:

  • Flexible working hours for better work-life balance
  • Autonomy in your role and the ability to make a real impact
  • Growth opportunities and on-the-job training
  • A relaxed, casual environment with supportive, friendly coworkers
  • Fun company perks and a people-first culture

What You'll Do

  • Deliver exceptional customer service—every interaction matters!
  • Confirm online bookings and greet patients with warmth and professionalism
  • Verify patient demographics and scan insurance cards/documents
  • Answer incoming calls and assist patients with scheduling appointments
  • Prep patient charts for upcoming visits
  • Accurately enter and manage patient data in our EMR system
  • Collaborate with the team through EMR, email, and Microsoft Teams

What We're Looking For:

  • A high school diploma or equivalent
  • At least 1 year of experience in a customer service or office setting
  • Available 40 hours/week Monday-Friday
  • Position primarily located in Appleton
  • Willingness to occasionally travel to our other Fox Valley clinic locations to provide coverage

Why You'll Love Working Here:

  • Generous paid time off (starts accruing immediately!)
  • Schedule flexibility that fits your life
  • Comprehensive health care coverage (individual & family)
  • Annual education allowance
  • 401(K) retirement plan + year-end profit sharing
  • Company-paid short- and long-term disability coverage
  • Paid holidays—including a personal “floating” holiday just for you
If you're looking to join a compassionate, dynamic team where people come first, apply today!


Compensation details: 17-21 Hourly Wage

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Job Tags

Hourly pay, Temporary work, Casual work, Work at office, Immediate start, Monday to Friday, Flexible hours

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