GM Master Technician Job Description A GM Master Technician is a highly skilled automotive professional who specializes in diagnosing, repairing, and maintaining General Motors (GM) vehicles to GM’s exact standards. This role requires extensive training, certification, and hands-on experience, and is often a career milestone in GM’s Certified Service Technician path. Role Overview GM Master Technicians are responsible for: * Performing advanced diagnostics and repairs on complex GM vehicles, including engines, transmissions, electrical systems, brakes, steering, and HVAC. * Ensuring repairs meet GM’s quality and safety standards using the latest diagnostic tools and technology. * Maintaining and servicing engine performance, electrical/electronics, and drivetrain systems GM Service Technical College. * Mentoring and training junior technicians to improve shop performance and customer satisfaction. Certification & Training * Achieved through GM Automotive Service Educational Program (ASEP) or GM Service Technical College (STC) training. * Requires completing Master Technician Certification (MTC) in select mechanical or body areas, often alongside ASE certifications GM Service Technical College. * Must maintain 100% Service Technical Standards (STS) annually to retain certification GM Service Technical College. Key Responsibilities * Conduct comprehensive vehicle inspections and identify root causes of complex issues. * Use advanced diagnostic scanners, oscilloscopes, and proprietary GM tools. * Perform quality control checks and ensure compliance with safety and emissions regulations. * Lead repair workflows and assist in shop operations, including foreman duties in some roles. * Stay updated on new GM technologies, including hybrid and electric vehicle systems. Skills & Competencies * Advanced diagnostics and computer-aided repair techniques. * Expertise in engine performance, diesel engine performance, transmission servicing, and electrical systems. * Proficiency in ECU programming and vehicle software updates. * Strong problem-solving, attention to detail, and communication skills. * Ability to mentor and train other technicians.
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