Desktop Support Technician Job at Harvey Nash Group, Fort Mitchell, KY

UzF5U2RnYllidjVmVzQvVTg5dnZ4cFVveGc9PQ==
  • Harvey Nash Group
  • Fort Mitchell, KY

Job Description

We are seeking a knowledgeable and customer-focused Desktop Support Technician to join our team in Fort Mitchell, KY . This role requires a strong combination of technical expertise and exceptional customer service skills, as technicians regularly interact with end users both remotely and in person.
Key Responsibilities

  • Provide desktop support for end users in a Windows-based environment.
  • Install, configure, troubleshoot, and repair desktop hardware and software.
  • Respond to technical support requests and resolve issues in a timely and professional manner.
  • Deliver outstanding customer service while supporting agency users.
  • Perform basic network troubleshooting and connectivity support.
  • Document issues, resolutions, and support activities as needed.

Required Qualifications

  • Minimum of 1-2 years of hands-on desktop support experience .
  • Experience with installation, troubleshooting, and repair of hardware and software in a Windows environment.
  • Basic network troubleshooting knowledge and skills.
  • Strong communication and customer service abilities.
  • Ability to work independently and manage multiple priorities.
  • Valid driver’s license with a clean driving record.

Physical Requirements

  • Ability to lift and carry heavy equipment and objects.
  • Ability to work in confined or uncomfortable positions for extended periods when necessary.
  • Willingness to travel locally to provide on-site support.

Preferred Skills

  • Experience supporting enterprise desktop environments.
  • Familiarity with Microsoft operating systems, hardware deployment, and peripheral troubleshooting.
  • Strong problem-solving and analytical skills.

If you are a customer-oriented IT professional who enjoys solving technical challenges and providing exceptional end-user support, we encourage you to apply.

Regards
Nishant Kumar
Harvey Nash

Job Tags

Remote work

Similar Jobs

SynergenX Health Holdings LLC

Assistant Center Director Job at SynergenX Health Holdings LLC

 ...Comfortable taking initiative Organized and accountable A problem-solver who brings solutions Comfortable supporting and coaching others Patient-focused while understanding the importance of a great patient experience Excited about wellness and helping patients... 

Meridian Behavioral

Clinician Unit Counselor | Lake City Job at Meridian Behavioral

 ...treatment plans, ongoing assessments, and client progress What Were Looking For Masters degree in social work, Counseling, Psychology, or a related field from an accredited institution Experience in an inpatient setting preferred Working knowledge of the... 

Summit Medical Management, LLC

Hospital Charge Nurse - $10,000 Sign-On Bonus Job at Summit Medical Management, LLC

Description: Hospital Charge Nurse real ownership of a small, skilled inpatient unit, not a badge number in a big system. Lead the shift, stay at the bedside, and help our patients get back to Good to Go. Position Summary: The Hospital Charge Nurse provides...

Great Clips Careers of ND & MN

Salon Manager Job at Great Clips Careers of ND & MN

 ...Join your locally owned Great Clips salon team and step into a leadership role where you...  .... Whether youre currently an Assistant Manager or an experienced stylist ready to take on...  ...driven by the marketing of the largest hair salon brand in the world no self-marketing... 

Health Systems Management

Registered Nurse RN Job at Health Systems Management

 ...Up to $13,000 Sign-On Bonus Offered, based on experience!!! Registered Nurse (RN) Full Time Position at Triad Dialysis Center - High Point, NC 27265 Health Systems Management, Inc. (HSM) is a full-service healthcare management organization providing...